How often should I get my Heat Pump serviced?
Your heat pump should be professionally serviced at least once a year to keep it running efficiently, safely, and reliably. Regular heat pump servicing helps maintain performance, reduce power consumption, extend the lifespan of your system, and ensure it continues to heat and cool your home effectively.
At CoolGear, we provide comprehensive servicing alongside our full range of heating and cooling solutions, including expert heat pump and air conditioning installations, system replacements, fault diagnostics and repairs, preventative maintenance, and ventilation solutions. Whether you need a new high-efficiency system installed, an existing unit repaired, or ongoing maintenance to protect your investment, CoolGear delivers complete, end-to-end heating and cooling services you can rely on.
For more information on the importance of efficient Heat Pump Sysytems click HERE.
We offer the following Heat Pump services:
Summary of Heat Pump Services
Heat Pump Installation
We supply and install correctly sized heat pumps for your home, not just the biggest unit that fits the wall. A properly sized system heats faster, runs quieter, and costs less to operate.
Before installation we assess:
Room size and ceiling height
Insulation levels
Sun exposure
Window area
Typical winter temperatures
We then recommend the right capacity unit and the best indoor and outdoor placement for performance and appearance.
Installations are neat, tidy, and done by the same technician from quote to completion, no subcontractors and no surprises.
Air Conditioning Installation
Modern heat pumps also provide efficient cooling, but in some homes a dedicated air conditioning solution works better. We install systems designed to keep your home comfortable during hot summer days without excessive power use.
We help you choose:
Wall mounted systems
Multi-room systems
Whole living area cooling solutions
Correct placement is critical. Poor positioning causes hot and cold spots, noise, and wasted power. We position units for even airflow and comfort throughout the room.
Replacement & Upgrades
Older heat pumps lose efficiency over time and can cost far more to run than newer models. If your unit is over 10–15 years old, upgrading often pays for itself in power savings and improved comfort.
We handle the entire replacement process:
Safe removal of the old unit
Reuse of pipework where possible
Electrical checks
Installation of the new system
Setup and testing
We also help you choose a modern unit that matches your existing space so wall repairs are kept to a minimum.
Repairs
If your heat pump isn’t heating, cooling, or is making unusual noises, we can diagnose the fault and advise whether repair or replacement is the better option.
Common problems we fix:
Not heating or cooling properly
Leaking water
Ice build-up
Bad smells
Loud operation
Error codes
Our goal is honest advice. If a repair isn’t worth the cost, we’ll tell you before you spend money unnecessarily.
Maintenance & Servicing
Regular servicing keeps your system efficient, quiet, and hygienic. Many performance issues are caused simply by dirt buildup inside the unit.
A full service includes:
Deep clean of indoor unit
Coil cleaning
Drain check
Outdoor unit inspection
Performance test
Airflow and temperature checks
Servicing extends lifespan, improves air quality, and reduces running costs.
Pre- Winter Checks / Cleaning
The best time to service a heat pump is before winter starts, not when the first cold night arrives and everyone switches their unit on.
Our pre-season check ensures:
Maximum heating performance
Lower power bills
No musty smells
Reliable winter operation
This is a quick preventative service designed to avoid mid-winter breakdowns when repair wait times are longest.